Terms and Conditions for Bora Ride
Welcome to Bora Ride, the innovative ride-sharing platform that connects riders with reliable drivers. Before enjoying the convenience of our services, please take a moment to review and understand the following terms and conditions.
Acceptance of Terms
By using the Bora Ride application and its services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
User Eligibility
To use Bora Ride, you must be at least 18 years of age. By using the service, you confirm that you meet this age requirement and that the information you provide during registration is accurate and complete.
Service Description
Bora Ride acts as a platform to connect riders with drivers. We do not own any vehicles or employ drivers. The contract for transportation services is directly between the rider and the driver.
User Conduct
As a Bora Ride user, you agree to:
Payment and Fees
Payment for Bora Ride services is processed through the app. By using the service, you agree to pay the fare for the ride, which includes the base fare, distance traveled, and any applicable fees. All payments are non-refundable.
Cancellation Policy
You can cancel a ride before the driver arrives, but a cancellation fee may apply. Drivers also have the right to cancel a ride under certain conditions. Details of the cancellation policy and related fees are provided in the app.
Privacy Policy
Bora Ride values your privacy. Our Privacy Policy explains how we collect, use, and share your personal information. By using the service, you agree to the terms outlined in our Privacy Policy.
User Ratings and Feedback
After each ride, users are encouraged to rate their experience and provide feedback. Bora Ride reserves the right to review ratings and feedback and take appropriate action when necessary.
